Our Delivery Policy

At Selah Worksolutions, we are committed to delivering your orders as quickly and safely as possible. We use reputable courier services to ship your orders to your door. Here are some important information and guidelines about our delivery policy:

Order processing: We process your orders within 1 business day after receiving your payment confirmation. We will send you an email with your order details and a tracking number once your order is processed and ready to ship.

Shipping tracking: You can use the tracking number we provide you to track the status and location of your order on the courier’s website. You can also contact us at sales@worksolutions.co.za if you have any questions or concerns about your order.

Delivery time: We aim to deliver your order within 3-7 business days to main cities in South Africa, such as Johannesburg, Cape Town, Durban, Pretoria, and Port Elizabeth. Delivery may take longer to outlying areas in South Africa, depending on the courier’s service and availability. We will notify you of any delays or issues that may affect your delivery time.

Delivery cost: We charge a flat rate of R 120 for delivery to any address in South Africa. We offer free delivery for orders over R2 000. Delivery cost is calculated and added to your order total during the checkout process.

Delivery address: You must provide a valid and complete delivery address when placing your order. We are not responsible for any errors, losses, or damages caused by incorrect or incomplete delivery addresses. You must also ensure that someone is available to receive and sign for your order at the delivery address. We are not liable for any delays, losses, or damages caused by unattended or refused deliveries.

Delivery inspection: You must inspect your order upon delivery and report any defects, damages, or discrepancies to us within 24 hours of receiving your order. You can contact us at sales@worksolutions.co.za or call us at +27878216494 or +2781 281 4640to report any issues. You must also keep the original packaging and receipt of your order for any returns or exchanges.

We appreciate your business and support. If you have any feedback or suggestions about our delivery policy, please let us know. We are always looking for ways to improve our service and customer satisfaction.