Terms of Use
Last updated: 29 September 2026
Clear expectations for using the Selah website and point-of-sale service.
About these terms
These Terms of Use apply to this website and the Selah Worksolutions point-of-sale service. “Selah”, “we” and “us” mean Selah Worksolutions. Contact us through the contact form or at +27 87 821 6494. A separately agreed service order or written agreement governs its specific commercial terms. Nothing here removes rights that applicable law does not allow to be excluded.
Access and accounts
Use the service only if you are authorised to act for the business concerned. Keep login details private, use individual staff accounts and tell your administrator promptly about lost devices or suspected unauthorised access. Owners and managers are responsible for assigning appropriate roles and store access and removing access when it is no longer needed.
Permitted use
Use the website and service lawfully and only within your assigned permissions. Do not access another business’s records, share an account without authority, interfere with the service, introduce malicious code, scrape private information or use the system to create fraudulent transactions. Do not upload information you have no lawful right to process.
Your business records
You remain responsible for the accuracy of product information, prices, stock quantities, staff assignments, transactions and business details entered into the system. Review sales, reports and receipts, and keep the records your business is required to retain. You retain your rights in your business data; we may process it to provide and support the service as described in the Privacy Policy.
Offline use and synchronisation
Offline features depend on a previously prepared device, browser storage and the functionality available in your setup. Sign-in, synchronisation and some features require connectivity. Keep the device secure and reconnect to confirm pending transactions have synced. Clearing browser data, using private browsing, resetting a device or losing it may remove unsynchronised records. Offline recording does not guarantee that an external payment has been authorised.
Payments, VAT and third-party services
Selah is a business software tool. Recording a card, QR or wallet payment does not itself authorise, settle or guarantee that payment. Payment providers, terminals, connectivity and integrations may have separate terms and charges. You are responsible for checking payment approval and configuring VAT, tax rates and receipt details correctly. Software output is not accounting, tax or legal advice, and no SARS approval or certification is implied.
Fees and service arrangements
Any subscription, setup, support, cancellation or refund terms must be set out in your agreed quotation, order or service agreement. These website terms do not introduce an undisclosed charge or a new subscription. Statutory consumer protections and any applicable cancellation rights continue to apply.
Availability and support
We take reasonable steps to support the service, but maintenance, connectivity, device limitations and third-party outages may interrupt access. Any agreed availability or support commitments are set out in your service agreement. Contact us with a clear description of a problem; never send passwords, full card details or unnecessary customer information by email.
Intellectual property
Selah’s branding and original website materials belong to Selah or the relevant rights holders. You may use the service for its intended business purpose under your agreed access arrangements. Open-source software and third-party materials remain subject to their own licences. These terms do not transfer ownership of your data to Selah.
Suspension and ending access
Access may be restricted where reasonably necessary to address unauthorised use, a security incident, unlawful activity or a material breach, subject to applicable law and your service agreement. We will aim to give notice where practicable. Before ending use, arrange access to the business records you need to retain and resolve pending offline transactions. Retention and deletion are addressed in the Privacy Policy.
Responsibility and your legal rights
Each party remains responsible for its own obligations under applicable law and any service agreement. Nothing in these terms excludes liability or remedies that cannot lawfully be excluded, or limits rights under the Consumer Protection Act or other applicable legislation. Website descriptions do not replace the specific commitments agreed for your service.
Changes, questions and disputes
We may update these terms to reflect changes to the website, service or law and will show the revision date on this page. Material changes to contracted services remain subject to applicable notice and agreement requirements. South African law applies, subject to mandatory protections. Please contact Selah first to try to resolve a concern; this does not prevent you approaching a competent court or regulator.